Shipping policy

Order Processing

Please allow 1-2 Business days to process your order. Expect an email within 2-3 Business days to let you know your order is on the way!

Australia Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer $10 flat rate shipping Australia-wide.

Shipping Options	Estimates Delivery Time	Price
Standard Shipping	Same state: 2-4 business days Interstate: 3-6 business days	$15AUD
Express Shipping	Same state: 1-2+ business days Interstate: 1-3+ business days	$20AUD

 

New Zealand Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout based on your location. For New Zealand shipping we currently offer a fee of $60AUD Express Shipping to New Zealand.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LENNY ROW is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping Options	Estimates Delivery Time	Price
Express Shipping	International: 2-5 business days	$60AUD

 

Refunds, Returns and Exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount. View the full Refund Policy.

If you have any further questions, please don't hesitate to contact us at hello@lennyrow.com.au